CONTACT US
We’re here to help
Order questions, damaged packages, pre-orders, or product help — message the PACKS TCG team.
Email Support Call +1 (207) 346-2588📍 Contact Information
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Brand
PACKS TCG
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Address
210 Court St, Auburn, ME 04210, United States
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Email
📞
Phone
🌐
Website
🕐 Business Hours
✅
Monday – Friday
9:00 AM – 9:00 PM
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Saturday
Closed
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Sunday
Closed
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Typical reply
Within 24 hours on business days
Order-related support
- Include your order number in the subject or first line of your email.
- For tracking help, tell us the last status you see and the carrier name if shown.
- For cancellations, contact us as soon as possible before shipment.
Damaged or incorrect products
- Email contact@packstcg.com with your order number.
- Attach clear photos of the packaging and the item.
- We will review replacement or refund options under our 30-day returns process.
Wholesale & pre-order questions
- Wholesale: subject line Wholesale Inquiry
- Pre-orders: include the product name and order number
- Security reports: subject line Security Report (no passwords)
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